Three checks
The sender domain
Crown writes to employers from @crownoep.com addresses only. Free webmail, look-alike domains or messaging-app-only contacts are not Crown.
Any request for money
Crown charges employers nothing — not for registration, documents, 'embassy processing' or visas. A payment request to an employer is fraud by definition.
The document trail
Our shortlists, offers and demand-letter drafts are PDFs on Crown letterhead with the desk manager's name. Screenshots and forwarded images are not how we work.
Notice to job seekers
Crown does not sell visas, does not appoint village agents, and does not accept payments to personal bank accounts or in cash. No money is due before you have read and signed a job offer in Urdu. Anyone asking for your passport 'to keep safe' or for an advance 'to reserve the visa' is not acting for Crown. Report them to us and to the nearest Protector of Emigrants office.
Where a concern goes
Employers and partners
Write to hello@crownoep.com with Concern in the subject line and the suspicious message attached. The Islamabad desk manager answers in person within one working day with the outcome.
Workers and families
Email jobs@crownoep.com or use the WhatsApp line and begin with the word Shikayat. We do not reveal who reported to the person reported.
Every concern is logged and reviewed by the director. Misuse of Crown's name is referred to the FIA anti-human-trafficking circle.